CANCELLATION AND REFUND POLICY:
Note: Himalaya Alpine Guides highly recommends trip cancellation insurance for all programs. Due to the nature and heavy costs of government and operator permits, Himalaya Alpine Guides must adhere to a stringent refund policy. Specific program cancellation and refund policies may supercede those enumerated below.
• Deposits are non-refundable.
• All Expedition balances are due 90 days prior to arrival date unless otherwise specified.
• Full refunds, less deposit fees, will be provided 90-days prior to arrival date.
• No refunds will be provided 89-days prior to arrival date.
• Participants whose balances are not received by the 90-day deadline as stated above, risk forfeiture of their place on the program.
• All refund requests must be made in writing and be received in our office within the 90-day period, as stated above.
• Specific refund policies apply to our 7000m and 8000m expeditions. See trip website for policies.
TRIP CANCELLATION INSURANCE:
We highly recommend purchasing trip cancellation insurance. We require rescue insurance. Himalaya Alpine Guides suggests Travelex for trip insurance. Global Rescue are our suggested rescue insurers. Please see your briefing packet for more information on both plans or get in touch with any other questions.
PARTICIPANT RESPONSIBILITY:
Trip participants are responsible for their own well-being. You should arrive at the start of a trip with a positive attitude, a willingness to participate in a group organized trip, and be physically prepared. Participants joining a trek, course or mountaineering expedition may be required to obtain a physician’s release prior to departure. Trip members are responsible for: knowing all pre-departure information, preparing proper equipment and clothing, conforming to basic standards of personal hygiene (to minimize the risk of traveler’s diseases) and acting in a considerate manner toward all group members and with respect for each country’s customs.
CONDITIONS OF CLIMBING EXPEDITIONS, COURSES AND TREKS:
Safety is our number one priority. We are committed to helping climbers maximize their potential enjoyment without compromising safety.
Himalaya Alpine Guides, its owners, agents, employees, officers, directors, associates, affiliated companies and subcontractors (herein after collectively referred to as “HAG”), hereby give notice that they act only as agents for hotels, transportation companies, land operators and suppliers of travel services. HAG assumes no responsibility or liability in connection with the operation or service of any aircraft, motor vehicle, other conveyance, inn, lodge or hotel which may be used wholly, or in part, for services to Himalaya Alpine Guides and its clients. HAG, its operators, airlines and agents will not be responsible for any act, error, omission, nor for any injury, loss accident, delay, inconvenience, irregularity or damage which may be occasioned by any cause whatsoever. This includes acts of nature, civil disturbance, government restrictions or failure of any means of conveyance to adhere to published schedule.
HAG reserves the right to change the price of, cancel or withdraw any trek, course or expedition for any reason whatsoever prior to departure. After departure, HAG reserves the right to alter or omit any part of the itinerary, to substitute hotels or leaders, to change any means of conveyance without notice and without allowance of refund, with liability for increased costs (if any) borne by the trek, course or expedition members. HAG reserves the right to accept or reject any person as a trek, course or expedition member at any time.
I understand, and am aware, that during the trek, climb, course or expedition in which I am currently participating, or will participate in, under the arrangements of HAG, certain risks and dangers may arise including, but not limited to: altitude; steep or treacherous terrain; inclement weather; avalanches, rock fall and other natural occurrences; misuse, failure or loss of equipment; shortage of food or water supply; the hazards of traveling in politically unstable areas; the dangers of civil disturbances and war; the forces of nature; acts or omissions of HAG; travel by boat, automobile, train, ship, aircraft or other means of conveyance; and accident or illness in remote places without access to medical facilities, transportation, or means of rapid evacuation and assistance.
I certify that I am familiar with the dangers, hazards and risks incident to trekking and mountain climbing expeditions/courses as listed above. And I accept and clearly understand that these hazards and risks may result in personal injuries to myself and others, including paralysis and death, and hereby expressly assume all of the above risks including, the risks of acts or omissions of HAG, and do hereby expressly agree to hold HAG harmless and defend them against any and all liability.
In consideration of the services furnished me, and to be furnished me as a member of this trek, course and/or mountaineering expedition, I hereby release HAG and all the members of the trek, course and/or mountaineering expedition from any and all damages, injuries, losses, or any cause of action which may result in me, my legal representatives or others purporting to exercise statutory or other rights arising out of, or in connection with this expedition. And I hereby assume each and every damage incident to my participation, and agree to indemnify and hold harmless HAG and all members of the trek, course and/or expedition against any sums which they, or any of them may be subject to pay in consequence of any claim or demand by or through me, or resulting from my being a member of this trek, course and/or mountaineering expedition.
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